"A complex system that works is invariably found to have evolved from a simple system that worked. The inverse proposition also appears to be true: A complex system designed from scratch never works and cannot be made to work. You have to start over, beginning with a working simple system."
John Gall, from his book Systemantics: How Systems Really Work and How They Fail, via Luke. (via jakelodwick)
@2 years ago with 11 notes